How to Enquire to make an External Payment for SHRA courses

How to Enquire to make an External Payment for SHRA courses

This article outlines how you can make an enquiry for Senheng Retail Academy courses that offer external payment.


Important: This article only applies to courses and training bundles created by Senheng Retail Academy. You will be able to see this banner on those courses:



If you have questions on making purchases for content not created by Senheng Retail Academy, please refer to these articles instead.


For all learning content created by Senheng Retail Academy, purchase and payment happens off the ZilLearn platform. This includes their  online courses, onsite courses, webinars and training bundles.


Important:

For individuals 

Upon submitting your enquiry, Senheng Retail Academy will be in touch with you to make payment arrangements.


For organizations purchasing multiple slots

Upon submitting your enquiry, Senheng Retail Academy will be in touch with you to go through arrangement of the course’s time and venue, as well as payment arrangements.



How to enquire to make an external payment for SHRA courses

  1. On the selected course page, select Buy Now for the course you wish to purchase.



  1. An enquiry form will appear where you can fill in your details. All fields are compulsory.

    1. Name: Please enter your full name.

    2. Company: (For individuals) Please enter your company’s name. (For organizations) Please enter the name of the organization you are representing. 

    3. Job Title: Please enter your job title.

    4. No. of slots: Please indicate the number of people you are looking to enroll. If you are purchasing the course for yourself, please leave this number as 1. 

    5. Payment method: This is only an indication of your preferred payment method. It is not a confirmation of payment. Please choose between these two options:

      1. HRD Levy

      2. Self-payment: Self-payment arrangements can be made via bank transfer or cheque.



  1. Once you have completed the form, select Submit. You should see a success message once you have done so.



  1. Your submitted enquiry will be processed by Senheng Retail Academy and they will be in touch with you via the email address listed on your account to arrange payment details.



Note:

If you have accessed Zillearn via the Senheng app, you will be contacted via the email associated with your Senheng app account.



If your enquiry is successful, and you have made payment:

Upon successful payment, you will receive confirmation of enrollment via email 1 week after making your payment.


If you run into any issues, please contact us by submitting a ticket.

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