Senheng Learner: FAQs

Senheng Learner: FAQs

ZILLEARN AND SH RETAIL ACADEMY


Is the SHRA e-Learning platform and ZilLearn the same platform?

The SHRA e-Learning platform is the partnership between ZilLearn and Senheng New Retail Berhad (Senheng) to make available ZilLearn’s upskilling and reskilling lessons to more than 3 million Senheng SuperApp users.  


From 28th Oct 2022 onwards, Senheng Super App users will be able to access ZilLearn and enjoy 3 months free access to the rich library of digital learning lessons. To encourage learning, users who become paid members of the Senheng-ZilLearn subscription plan will also enjoy a free one ringgit S-Coin for every ten ringgit spent.



ACCESSING YOUR ZILLEARN PLUS FREE TRIAL


How can I get the free trial of the ZilLearn Plus subscription plan?

You can start your 3-month free trial of the ZilLearn Plus e-learning subscription plan by accessing the SHRA e-Learning Platform via the shortcut on the Senheng app. The moment you do so, an account will be created and the free trial added to your account automatically.


Users who have previously accessed the SHRA e-Learning Platform via the Senheng app should already have the ZilLearn Plus free trial. Please contact us if you encounter any issues viewing ZilLearn Plus courses for free during the trial period.


Help! I am accessing ZilLearn via the SHRA e-Learning Platform shortcut in the Senheng app, but I am unable to start learning a ZilLearn course for free.

  1. If you are trying to learn a free course that is not under the ZilLearn Plus subscription, you should be able to start learning the course immediately by selecting Start.



  1. If you have a ZilLearn Plus trial or full subscription, you should be able to start learning the course immediately by selecting Start.

    1. If you are accessing ZilLearn via the SHRA e-Learning Platform for the first time, and do not have the ZilLearn Plus free trial, please contact enquiry@shretailacademy.com for help.




BROWSING SHRA & ZILLEARN PLUS COURSES


I clicked on the SHRA e-Learning Platform shortcut in the Senheng app and saw a list of courses. Are these part of the ZilLearn Plus e-learning subscription?

The courses you are seeing on this page are produced by SH Retail Academy, some of which are included in the ZilLearn Plus subscription plan. You can identify these courses by the green ZilLearn Plus tag in the top-right corner of the course tile:



On this page, you can also find other courses produced by SH Retail Academy that are not part of the ZilLearn Plus e-learning subscription plan. Please note that for these courses, you will need to purchase them separately. Please refer to this article for more information about how to purchase these a la carte courses.



Other than the courses on SH Retail Academy’s page, are there other courses available as part of the ZilLearn Plus e-learning subscription plan? How do I view these courses? 

Yes, there are 10,000+  more lessons available as part of the ZilLearn Plus e-learning subscription plan. You can browse other courses by (a) either selecting the ZilLearn Plus logo on the top right to visit the main page or (b) searching for courses directly.



For more details on the different ways to browse courses, please read this article.



LEARNING A ZILLEARN PLUS COURSE

How do I start learning a ZilLearn Plus course?

To start learning a course, if you have a Zillearn Plus subscription, you will be able to start the course immediately by:

  1. Selecting the course tile

  2. Selecting Start




How can I get a certificate after learning a course?

Please read this article for details on how to generate your certificate of completion.



PURCHASING THE ZILLEARN PLUS E-LEARNING SUBSCRIPTION PLAN


What do I get if I purchase a ZilLearn Plus e-learning subscription plan?

ZilLearn Plus is an e-learning subscription plan that gives you unlimited access to 10,000+ lessons taught by industry experts that cover a broad range of professional and personal development content.


Course categories include:

  • Business management

  • Technology & digital skills 

  • Advertising, sales & marketing

  • Leadership 

  • Personal development 

  • Programming 

  • Communication


The courses available on ZilLearn Plus have been carefully curated and they are created by industry leaders and experts. ZilLearn has also partnered with Individual creators, universities, training providers, corporate training teams, and other content creators. 


ZilLearn Plus courses may include a combination of the following:

  • Lesson material for reading 

  • Audio and video content 

  • Quizzes and open-ended questions 

  • Downloadable files for review 

 

Upon completion of a ZilLearn Plus course, you will be able to receive a certificate of completion.


For enterprise-level purchases (500 seats and more), you will also be entitled to:

  • Monthly thematic calendars of learning content and activities that can be used to support e-learning campaigns and initiatives within your organization,

  • Quarterly skills and learning reports that can provide insights into your organization’s upskilling needs and help refine your training and development plans, and

  • Additional content such as reports, white papers, training for e-learning administrators, etc produced by ZilLearn.



Can I opt for a monthly subscription to the ZilLearn Plus e-learning subscription plan?

ZilLearn Plus is only available as a yearly subscription.



Will my ZilLearn Plus e-learning subscription auto-renew?

Your ZilLearn Plus e-learning subscription will not be automatically renewed. However, an email reminder will be sent prior to the end of your subscription period to remind you that your subscription is expiring. 



Is my ZilLearn Plus subscription shareable? 

We do not recommend sharing your ZilLearn Plus account with someone else as it may hinder or disrupt your learning experience and progress tracking.



How do I get an invoice if I have made offline payment for a SH Retail Academy course?

Please contact Senheng Retail Academy at enquiry@shretailacademy.com to enquire for an offline payment invoice.



    • Related Articles

    • How to Enquire to make an External Payment for SHRA courses

      This article outlines how you can make an enquiry for Senheng Retail Academy courses that offer external payment. Important: This article only applies to courses and training bundles created by Senheng Retail Academy. You will be able to see this ...